Privacy Notice

How Tideline handles your information

Last updated: [date]. This is a prototype draft. Before launch, this notice should be reviewed by a privacy lawyer familiar with Singapore's PDPA and India's DPDP Act.

In plain English: we only collect what we need to build your tax plan and send it to you. We don't sell your data, we don't ask for your banking passwords, and you can ask us to delete what we hold at any time.

1. Who we are

Tideline ("we", "us", "our") is the operator of this website and the relocation tax planning tool. We are the data controller (Singapore PDPA) and data fiduciary (India DPDP Act) for the personal data described below. To contact us about your data, email privacy@tideline.in.

2. What we collect, and why

What	Why
Name, email, mobile number	To send you your personalised plan and follow up about it.
Planned move date, days spent in India, years lived abroad	To work out your tax residency status and the right timing for your plan.
Rough values of your foreign stocks, ETFs and crypto, and your Indian-source income	To generate the specific actions in your plan and the free estimate.
Banking and broker answers (yes/no choices, broker names, currency preferences)	To include the right banking and broker steps in your plan. We do not ask for passwords or account numbers.
Payment details (handled by our payment processor)	To process your one-time purchase. We do not store your card details on our servers.

3. The legal basis for processing

We process your personal data on the basis of your consent, which you give by ticking the consent box on the form. For payment processing and basic record-keeping after purchase, we may also rely on the legitimate interest of running our service and our legal obligations (for example, tax record retention).

4. Who we share it with

We share the minimum needed, with these categories of recipient:

Our payment processor (to take payment).
Our email and database providers (to store your details securely and deliver your plan).
Authorities, only where we are legally required to.

We do not sell your personal data, and we do not share it with advertisers.

5. Where your data lives

Our service uses providers that may store data outside Singapore and India. When data moves across borders, we rely on the providers' standard contractual safeguards. If you would like the specific list of providers and their locations, email us.

6. How long we keep it

We keep your plan inputs and contact details for as long as you remain a customer, and for a reasonable period afterwards for record-keeping (typically up to seven years for tax-related records). You can ask us to delete your data sooner — see section 8.

7. How we protect it

We use HTTPS in transit, access controls on our systems, and rely on established providers for storage. No system is perfectly secure, but we take reasonable steps consistent with our scale and the sensitivity of the data.

8. Your rights

Depending on where you are, you have rights under Singapore's PDPA and India's DPDP Act including:

Access — ask what data we hold about you.
Correction — ask us to fix anything inaccurate.
Withdrawal of consent — withdraw your consent for us to process your data; we will stop processing it (other than what we must keep by law).
Erasure — ask us to delete your data, subject to record-keeping obligations.
Grievance — raise a complaint with us, and if unresolved, with the relevant data-protection authority (Singapore's PDPC, or India's Data Protection Board once operational).

To exercise any of these, email privacy@tideline.in with the subject line "Privacy request".

9. Children

Tideline is not intended for anyone under 18. We do not knowingly collect data from minors.

10. Cookies and analytics

We use a minimal set of essential cookies to make the site work. If we later add analytics or marketing cookies, we will update this notice and ask for your consent.

11. Changes to this notice

If we make material changes, we will update the date above and, where appropriate, notify you by email. Continued use of the service after changes means you accept the updated notice.

12. Limits of this notice

This notice covers your personal data. It does not change the fact that Tideline provides tax planning information, not regulated tax advice — see the main site for details.